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Chapter 5 · March
An envelope from her insurer arrives. “Explanation of Benefits. Urgent care visit. Amount you may owe: $180.”
What should she do with it?
Correct!
Not quite.
An Explanation of Benefits is the insurer’s report on a claim. Nobody pays the insurer for a doctor’s visit. It is also not junk mail: it states what the provider is allowed to charge her. Dana puts it in a folder. When the urgent care bill comes, this page is how she will know whether the amount is right.