Answer 1: C
Bills sometimes go out before the insurance claim is finished. If you pay the full amount now and insurance later pays its share, you are left chasing a refund, which can take months.
Call the billing office and ask three things: Was the claim sent to my insurance? Has it been processed? Can you put my account on hold while it finishes? Then compare the bill with your Explanation of Benefits (EOB) when it arrives. Ignoring the bill is risky too, because a forgotten account can eventually be sent to collections.
Say this: “I’d like to confirm the claim was billed to my insurance and ask you to hold the account for 30 days until I receive the EOB.”
Question 2 of 8: The paper that looks like a bill
Your insurer sends a statement that says “THIS IS NOT A BILL” and lists “Amount you may owe: $310.” What is this document for?
- A. It is a bill from your insurer, due in 30 days
- B. It shows what was billed, what your plan allowed and paid, and what the provider may charge you
- C. It is only for your tax records
- D. It means your claim was denied